Support & Help Center
We're here to help! Submit a support ticket or contact us directly for assistance with your AI agent platform.
Email Support
Get help by email
support@employaiq.com
Phone Support
Speak with our team directly
+1 (202) 743-6122
Support Hours
We respond during business hours
Business hours: 9AM-6PM EST
How do I get started with EmployAIQ?
EmployAIQ is live and available through Founding Access. Public starting prices are visible, while production deployment and sandbox access currently use guided onboarding so that governance policies, usage limits and approved business systems can be configured safely. Book your AI Workforce Blueprint to plan your roles, or request sandbox access.
Can I cancel my subscription?
Yes. You can cancel from your billing settings or by emailing support@employaiq.com. Cancellation stops renewal at the end of the current billing period. Refund terms, including for the one-time launch fee, are in our Terms of Service.
How do I connect my AI Employee to my website?
Website chat is connected during guided onboarding. If you are already a customer, the chat widget embed code is in your AI Employee's deployment settings.
What kind of support do you offer?
We offer email support and phone support during business hours. Enterprise customers get priority support.
How is my data protected?
Your data is isolated by tenant and sent over encrypted connections. We do not sell your personal information. We use service providers — such as hosting, AI model providers, email delivery and payments — to run the platform; our Privacy Policy lists the categories.